Privacy Policy

Fenrir respects your privacy and processes personal data in accordance with Taiwan’s Personal Data Protection Act (PDPA) and, where applicable, other data-protection laws (e.g., EU/UK GDPR). This Policy explains what we collect, why we collect it, and how you can exercise your rights.

Category: Data you provide
Typical Data: Name, email, company, job title, phone, inquiry content
Primary Purpose: Respond to questions, manage relationships, provide marketing with consent

Category: Automatically collected data
Typical Data: IP address, browser & device info, pages visited, time on page
Primary Purpose: Analytics, performance, security

Category: Cookies & similar tech
Typical Data: Session cookies, preference cookies, analytics cookies
Primary Purpose: Remember settings, measure Site usage, improve services

We do not knowingly collect data from children under 18.

• Contractual necessity — answering your inquiries or providing requested information;
• Legitimate interests — operating, securing, and improving our Site; direct marketing to existing B2B contacts;
• Consent — sending newsletters or marketing to new contacts; use of non-essential cookies;
• Legal obligation — complying with tax, accounting, and regulatory requirements.

We process personal data to:

• Operate, maintain, and improve the Site;
• Respond to your requests or questions;
• Send you newsletters or event invitations (with your prior consent where required);
• Detect and prevent fraud, security threats, or technical issues;
• Enforce our Terms of Use and comply with the PDPA, Consumer Protection Act, and other applicable laws.

We do not sell personal data. We may share it with:

• Service providers (hosting, analytics, email) — bound by confidentiality / data-processing agreements;
• Affiliates — used only for internal administrative purposes;
• Authorities — when required by law, court order, or to protect rights or safety;
• Successors — in a merger, acquisition, or asset sale, under PDPA-compliant contracts.

Your data may be processed outside Taiwan (e.g., on cloud servers). Where required by PDPA §21, we employ Taiwan Standard Contractual Clauses or other legal mechanisms to ensure adequate protection.

We keep personal data only as long as necessary for the purposes listed above, plus any period required by law (e.g., five years for accounting records).

Under PDPA §3 you have the right to:

• Inquiry & review of your personal data;
• Request a copy of your data;
• Supplement or correct inaccurate data;
• Demand cessation of collection, processing, or use;
• Request deletion of data.

To exercise these rights, email [email protected]. We may require verification of identity and may charge the statutory fee for copies (PDPA §14).

We implement reasonable administrative, technical, and physical safeguards (e.g., TLS encryption in transit, access controls, regular security audits). No method is 100% secure, so we cannot guarantee absolute security.

Most browsers let you refuse or delete cookies. You can also opt out of Google Analytics via the Google opt-out add-on. Disabling cookies may affect Site functionality.

Our Site may link to external sites that we do not control. This Policy does not apply to those sites; consult their privacy statements before providing data.

We may update this Policy periodically. Material changes will be announced on the Site or by email. Continued use of the Site after an update signifies acceptance.

Questions? Email [email protected]